Hi, I’m Chao! 👋

I'm a Product Designer who creates thoughtful digital experiences at the intersection of design, technology, and human behavior. I think in systems, love untangling complexity, and design with both empathy and clarity to solve real-world problems.

I currently drive brand & digital innovation at Flikshop, Washington D.C, where I design product that help improve the lives of (previously) incarcerated people and lead product design efforts.

My design expertise spans User Experience Design, Web App and mobile interface design, business strategy, animation, and visual identity.

Driven by my profound curiosity for human experiencem I'm a active-listening extrovert, and I love to know more about people's stories! I want to make great designs that have meaningful impact on people’s lives.

Let's connect

Say hi at chaominwu11@gmail.com.
For more info, here's my resume.

Photo of Chao Min. She is wearing a striped formal shirt and she is wearing a glasses with curl, black hair.

Experience

Product Designer
@Flikshop

I'm building a career development platform from scratch for marginalized youth at risk, and I'm leading the product strategy, including markey segmenting, user research, wireframing, prototyping, and usability testing.

UX Designer
@UMaryland, IT Division

I built a website for education technology tools used in UMaryland, increasing users by +333% and new views +112% on website home page. I also assisted a campus-wide GenAI survey with user interview and literature review.

Visual & UX Design Intern
@StudioPros Design

I optimized a mobile app user experience by redesigning branding components, overhauling user interface, and leveraging insights from 500+ user feedback data.

My Strengths

🗣  User Connector

I create a comfortable space for users to open up, allowing me to uncover deeper insights that might otherwise go unspoken. Through empathy and thoughtful questioning, I guide users to share their real challenges, ensuring research findings are authentic and actionable.

“Chao has a way of making users feel at ease, leading to richer and more insightful conversations.” – Researcher @Flikshop

🎨  Visual Communicator

I bridge communication gaps through clear storytelling, visuals, and structured documentation, making complex ideas accessible to designers, developers, and stakeholders alike. Whether it’s a wireframe, a pitch, or a workshop, I ensure everyone is aligned and confident in the design direction.🎨

“Chao consistently demonstrated a remarkable ability to transform complex ideas into visually engaging and user-friendly designs.” Analytics Manager @UMaryland ATEX

💡  Strategic Thinker

I go beyond aesthetics and usability by ensuring my designs align with both user needs and business impact. I think holistically about scalability, constraints, and long-term value, ensuring every design decision is intentional and well-informed.

“Chao doesn’t just design features—he thinks through the ‘why’ and ‘how’ to create real impact.” – CEO @Flikshop

Out of Office...

When I’m not immersed in the world of UI/UX design,
I’m probably indulging in one of these...

  • Tracking my reading list 📚, which is a blend of design knowledge, non-fiction, and anything that helps me grow.

  • Tracking my film list 🎬 once in a while if you’re up for some recommendations!)

  • Taking pictures 📸 and creating on artsy chaos (puns intended).

  • Navigating Duolingo blackmail 🦉.